Sustainability

We create long-term value for our business, the environment, and our stakeholders. We believe that sustainability is a win-win and integrate it into our operations guided by our five core pillars:

Our sustainability pillars at a glance

  • Planet

    We embed environmental sustainability across our operations to continuously reduce our environmental impact, focusing on the efficient use of energy and resources as well as the reduction of waste and carbon.

  • People

    We are committed to fostering an inclusive culture, where employees are valued, can grow professionally whilst striving to create a great place to work.

  • Digital Responsibility

    We are committed to ensuring the highest standards for data privacy and information security. In addition, we embrace innovation and work to enhance digital sovereignty.

  • Responsible Governance

    We enforce stringent governance standards to ensure responsible business practices, aligning with our sustainability commitments.

  • Customer

    We empower and enable small businesses and entrepreneurs to be successful online, helping them to grow whilst providing excellent customer service and sustainably delivered solutions.

Our contribution to the UN Sustainable Development Goals (SDGs)

Reducing the carbon and environmental impact of our operations.

Committed to gender equality, women in leadership and a culture of inclusion.

Empowering businesses online promoting sustainable economic growth.

Fostering innovation and growth through resilient data center infrastructure.

Planet

We embed environmental sustainability within our operations to continuously reduce our impact on the environment

100 % renewable electricity in data centers

100 % data centers with certified ISO 50001 energy management

100 % data centers with certified ISO 14001 environmental management

96.2 % data center waste recycled or reused

0.003 Carbon Usage Effectiveness

0.003 Water Usage Effectiveness

People

We provide a great place to work, foster development and an inclusive culture

  • Talent attraction & retention

    We welcomed 624 new hires and the average employee tenure stands at 7.7 years, reflecting our ability to attract and retain talent.

  • Belonging & inclusion

    We are proud of our inclusive company culture, comprising 74 nationalities. This is also reflected in our leadership, with 24.9 % women in management, an adjusted gender pay gap of 2.36 %, and 81 % of leaders completing inclusivity trainings.

  • Training & development

    We prioritised employee development, delivering over 40,000 hours of training globally. This investment in our people totaled €1.4 million, demonstrating our commitment to their growth.

  • Health & safety

    We conduct annual safety inspections and provide training for all relevant personnel including special courses for employees in our data centers.

Digital Responsibility

We prioritise high information security standards, embrace innovation and work with partners to enhance digital sovereignty

Our commitment to information security is demonstrated through our certifications to  several information security standards.

IONOS GPT & IONOS AI Model Hub are examples of us embracing AI innovation while ensuring responsible standards.

We work with a wide range of stakeholders on projects such as GAIA-X to strengthen the digital sovereignty of our customers.

Responsible Governance

We follow stringent principles of corporate governance, act with integrity and promote accountability within our operations and supply chain

Customer

We empower businesses to be successful online through a clear focus on customer centricity

Customer-centric thinking is at the heart of everything we do

Both our areas of business, Web Presence & Productivity and Cloud Solutions, enable us to provide our customers with everything they need for healthy growth. Our award-winning service and digital sovereignty are the driving forces behind this. This is achieved with customer-centric tools, easy access to the latest technology like artificial intelligence, and a strong commitment to digital sovereignty.

Publications

To learn more about our sustainability efforts, please find our reports here