UX Working Student in Trinity Product & Design team (hybrid)

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

About the team:

In our Trinity Development & QA department, we focus on one clear mission: making professional website creation and online success accessible to busy SMB owners.

Our goal is to help customers create, manage and grow their online presence without needing deep technical knowledge.

Customer-centricity and design-driven innovation are at the core of everything we do. We constantly challenge ourselves to think from the user’s perspective, simplify complexity and deliver real value, not just features.

You’ll be joining a diverse, international team working across locations, Bucharest and Germany. Collaboration is key for us: designers, testers, developers and product teams work closely together to bring ideas to life. Our colleagues are passionate about their work, eager to experiment with new ideas and AI Tools, technologies and approaches. They thrive in a learning environment, constantly seeking out opportunities to expand their knowledge and skills. You'll find yourself surrounded by a team who embraces challenges, values curiosity and pushes the boundaries of what's possible.

About our product:

Our AI-powered website builder combines powerful technology with simplicity and is designed with a suite of Do-It-Yourself services to help our customers shine online.

Our product is built on JavaScript technologies, using TypeScript for both front-end and back-end development. We use NodeJS on back-end, React & Redux for the front-end and GraphQL to connect them. All web applications operate on a Kubernetes-like cluster, structured as microservices.

Looking ahead, we are evolving our product beyond a traditional website builder into an AI-driven ecosystem. Our vision is to transform it into an Active Assistant - bridging the gap between user intent and execution.

Our customers will transition from "learning a tool" to "achieving an outcome" through a natural language-first interface, from conversational and visual editor to an intelligent agent that can propose, execute and optimize changes autonomously.

About the Working Student program:

This program is intended for students (currently enrolled in a bachelor's or master's program) who want to gain experience, following what they learned in a specialized faculty, in order to become IT specialists. 

What you'll do:

• Work closely with Product Owners to understand goals and shape product features;
• Support the definition of customer journeys, user flows, wireframes and prototypes (low- and high-fidelity);
• Contribute to design specifications and help translate them into working software together with developers;
• Create and maintain Figma screens and components;
• Maintain and improve the team’s design system and style guide;
• Participate in user research preparation and contribute to research activities;
• Iterate on design decisions based on data and user behavior;
• Collaborate with cross-functional teams (developers, QAs, designers) across locations; 
• Take part in team ceremonies (Scrum meetings, sprints ceremonies);
• Gradually grow into a point of contact for design-related topics within the team.

What we're looking for:

As an UX Working Student, your role is to help us design the right solutions and design them the right way, so that our users can easily create and manage their own websites.

We’re looking for someone who is curious, motivated and eager to grow in the UX field, with a strong interest in creating intuitive and meaningful user experiences.

You bring:

• A strong willingness to learn, grow and share knowledge;
• A curious, explorer mindset with attention to quality and user experience;
• Creativity and a proactive attitude;
• Interest in working on complex, real-world (enterprise-level) products;
• Ability to collaborate effectively with cross-functional and international teams;
• Good communication skills and a team-oriented mindset;
• Self-drive and motivation to develop in the UX field;
• Fluency in English (written and spoken).

What's in for you:

• Opportunity to learn, experiment and grow your UX skills in a real product context;
• Join a supportive and open team environment where your ideas are valued, while your contribution will shape real-world outcomes;
• Exposure to a modern environment with technologies and practices that help us ship reliable software efficiently;
• Continuous mentoring and guidance from experienced designers and engineers;
• Exposure to modern product development practices (Agile, Scrum, Software Development Lifecycle, Continuous Integration);
• Hands-on experience with industry tools like Figma and AI-supported design workflows (e.g. Anthropic’s Claude Code).

What we offer:

• The chance to use and learn a variety of cool technologies, tools and frameworks and get familiar with product  development responsibility;
• Guidance and coaching to help you every step of the way;
• The opportunity to meet and work with experienced professionals;
• Flexible working hours to accommodate your academic schedule;
• Support on working on real-world projects and gain hands-on experience;
• Hybrid work possibility;
• Potential for future career opportunities within our company;
• Substitute days off for public holidays that occur on the weekend;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• 12.5 vacation days/6 months;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.