Working Student (f/m/d) – AI & Process Automation (Domains, DNS & SSL)

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Join the engine room of the internet! Our team manages the platform and lifecycle of 22 million  Domains, DNS, and SSL certificates across 8 international brands. While these are infrastructure pillars, the way we manage them is evolving. We are looking for a tech-savvy Working Student to help us bridge the gap between traditional infrastructure and AI-driven automation. In this role, you won’t just be analyzing workflows; you will be building the Python scripts and AI-powered "agents" that eliminate manual bottlenecks across our international brands. Your goal is to connect data sources, automate the "boring stuff," and ensure our team stays focused on strategic innovation.

Tasks

• AI Scouting & Prototyping: Research and test how LLMs and AI Agents can automate internal workflows, from analyzing technical documentation to streamlining ticket routing.
• Automate Complex Workflows: Develop and maintain Python scripts to automate end-to-end manual steps, such as portal data extraction and cross-system file transfers.
• Data-Driven Insights: Support the PM team in monitoring product performance and using AI tools to extract actionable trends from large datasets.
• Cross-Functional Collaboration: Act as a bridge between Product and Engineering to ensure our automation requirements are clearly defined and implemented.

Qualifications

• Studies: Currently enrolled in Business Informatics (Wirtschaftsinformatik), Data Science, Computer Science, or a similar technical field.
• AI Curiosity: You don’t just use Large Language Models; you understand the potential of AI Agents and how they can be integrated into business processes.
• The "Automation Mindset": You are logically driven and naturally curious about how emerging AI tools can solve old-school efficiency problems.
• Technical Toolkit: 
  • Solid Python: You are comfortable using libraries for data handling and automation.
  • SQL Knowledge: You can navigate databases to find the "truth" in the data.
  • Basic understanding of how the web works (DNS, SSL, or Cloud) is a massive plus.
  • Bonus: Experience with visualization tools like PowerBI or Looker.
• Reliability: You understand that automated data must be 100% accurate to be useful.
• Communication: Fluent in English; German is a strong advantage for collaborating across our German locations.

In order to simplify and accelerate our application process, we would appreciate it if you could provide us with your enrollment certificate directly with your application.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.