Success factors specialist for HR Solutions team (hybrid)

About the company:

As part of United Internet Group, with more than 11,000 employees and 28 million fee-based customer contracts, we are Europe’s leading internet specialist and largest hoster. Building the roof for strong brands such as 1&1, IONOS, STRATO, GMX, WEB DE, MAIL COM, 1&1 Versatel and the Drillisch Online brands, United Internet offers a broad portfolio of Internet access products and cloud applications.

Present in Romania since 2003, we are an Engineering Centre that lives and breathes technology.

Our engineering culture is shaped by the use of cloud native technologies, microservices combined with a DevOps attitude and an innovative mindset. We have a customer centric culture where every colleague is a contributor to our products’ design and success working closely with teams in Bucharest and abroad. Our strength lies in our team spirit and a positive and respectful interaction. In Romania, we have passionate teams sustaining the business segments of Access/Telecommunication, Mail & Media and Hosting, working and enjoying the 1&1 culture together.

About the team:

Our mission is to  build a modern ecosystem used by all IONOS employees, by integrating and connecting some of the best in class tools for internal purposes: Intranet, Employee self service portal, Learning and training, Performance.

The team is working directly with the HR decision makers and key stakeholders to define the business needs and develop solutions for the agreed topics.  Our platforms are used by more then 4000 employees in 9 countries.

What's in it for you:

You’ll join a friendly, experienced team where your voice matters and your contribution shapes real-world outcomes. You’ll work in a modern environment with technologies and practices that help us ship reliable software efficiently.

Our current platform  includes:

• SAP Success Factors (Employee central, Time off, time tracking, Compensation, Payroll)
• Centric
• SAP Concur
• Culture Amp
• Cornerstone
• Lumaps

Job summary:

We are seeking an experienced SuccessFactors Specialist to join our team. The ideal candidate will have a strong background in implementing and configuring SuccessFactors solutions, particularly in global implementation projects for Time off and Time tracking covering multiple countries. As a SuccessFactors Specialist, you will be responsible for designing, implementing, and supporting mostly our Time Off and Time Tracking processes, but also other Success factors topics and ensuring seamless integration with our existing HR systems.

Key Responsabilities:

• Design, configure, and implement Time Off and Time Tracking modules in SuccessFactors, considering compliance with global and local regulations
• Collaborate with stakeholders to gather business requirements and define configuration and implementation plans
• Develop and maintain technical documentation, including configuration guides, user manuals, and training materials
• Conduct unit testing, integration testing, and user acceptance testing (UAT) to ensure modules meet business requirements
• Troubleshoot and resolve issues related to Time Off and Time Tracking, working closely with team members and external parties (eg: implementation partner support) 
• Serve as subject matter expert for SuccessFactors modules - the second level point of contact for system needs - and resolve issues with local HR Admins/HRBPs
• Deliver frontline support for SAP SuccessFactors and other systems as identified and necessary, addressing user inquiries, system errors and improvement ideas
• Ensure data integrity, security, and compliance with company policies and procedures
• Collaborate with the project team to ensure successful implementation of global SuccessFactors projects, covering multiple countries and regions
• Support integration projects - CultureAmp, Cornerstone, SAP Concur, Greenhouse, Centric
• Support HR Teams with their questions, concerns and requests regarding system functionality, reporting and mass uploads

Requirements:

• At least 3 years of experience in implementing and configuring SuccessFactors solutions, with a focus on Time Off and Time Tracking modules
• At least 1 implementation cycle for Time off and/or Time tracking from requirement gathering to go-live, ideally covering multiple countries and regions
• Experience with SAP/SF support resources, including SAP Community Network, SAP Notes, and SAP Support Portal
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels
• Ability to work in a fast-paced environment, with multiple priorities and deadlines
• Strong attention to detail, with a focus on delivering high-quality results

Nice to have:

• Experience with other SuccessFactors modules
• Knowledge of HR processes and systems, including payroll, benefits, and time management
• Experience with data migration, integration, and reporting tools, such as SAP Data Services or SAP BusinessObjects
• Experience in implementation projects for IT companies
• Certification in SuccessFactors or SAP HCM, or willingness to obtain certification

What we offer:

• Access to local/international trainings, development and growth opportunities, including access to e-learning platforms, covering both technical and soft skills areas;
• Modern technologies, product responsibility;
• Flexible work schedule;
• Hybrid or full-remote work option;
• Medical services package from one of two private providers;
• 25 vacation days per year;
• Substitute days off for public holidays that occur on the weekend;
• Meal tickets;
• Internal referral program;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.

Diversity enriches:

Different cultures, nationalities, genders, age groups, sexual orientations, and religions as well as people with disabilities - we encourage diversity. Because only teams that reflect all facets of society offer the best framework conditions for creativity and make a company productive and distinctive. We value diversity and welcome all applications.